MAXI Dealer Package
Paid Support
Service Description
If you have any unanswered questions, please email us. Otherwise, we look forward to your appointment. Shortly before your scheduled session begins, you will receive an invitation to the free ZOHO program. **Installation Support Includes:** - **ISTA-P, INPA Set, NCS Expert, ISTA+** (*ISTA iLean requires a separate booking, price, and time slot.*) **Reminder:** - We do not provide services for fixing old installations. If you have a previous installation, ensure it has been **completely removed** from your hard drive before proceeding. - Make sure your system meets **ALL** requirements outlined in the [instruction manual]. Failure to do so may result in an **interrupted session without warning**. - Do not underestimate this requirement. Additionally, ensure that **ALL** necessary files downloaded from the server are placed in **ONE** folder on your **C:/ Drive**. **Support Structure:** - **Support is divided into two separate sessions:** - One session for **ISTA-P, INPA Set, ISTA+** - A separate session for **iLean ISTA** (*Requires a separate booking, as it is handled by different technicians.*) - **Support for both cannot happen at the same time due to separate scheduling and technician availability.** **Important:** Please carefully select the correct service, as we do not offer refunds according to the Terms of Sale. This service is available for **existing customers ONLY**. https://www.installation-support.co.uk/successful
Cancellation Policy
Reminder: As we do not provide service fixing old installations, make sure your old installation has been removed completely from your hard drive if you have one! Please make sure your system meets ALL requirements described in the [instruction manual/Podukt description]. Failure to meet the condition described above will result in interruption of the session without warning! Please do not underestimate the above recommendation. Please make sure that ALL necessary files downloaded from the server have been placed in ONE folder on your C:/ Drive.
Contact Details
installation.support@zohomail.eu
Emmet Street, Mountjoy, Dublin, Ireland

